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For questions about volunteer opportunities, contact our Volunteer Coordinator:

Jody Goldman


Phone: (602) 452-4614


JFCS Leadership

Governance Board 


Carol Kern

Vice Chair

Paul E. Stander, M.D., MBA


Noel Williams


Sandy Mendez Benson
Vicki Cabot
Jay Fruchtman
Jerome S. Gutkin
Rabbi John Linder

Larry Lytle
Jessica Pacheco
Jeffrey Packer, D.O.
Michael Seiden
Edna Ora Sitelman, Ed.D.

Immediate past chairman

Rick Naimark

Emeritus Members

Lenore Schupak
Carol Seidberg

Executive Leadership Team

Michael R. Zent, Ph.D., CEO of Jewish Family & Children's ServiceMichael R. Zent, Ph.D.
President & CEO

Dr. Zent was appointed by the Jewish Family & Children’s Services’ Board of Directors as President and CEO in February 2008. He also holds the positions of Managing Partner with Topaz Information Solutions and Managing Partner with Behavioral Health Information Network of Arizona (BHINAZ) and is responisble for both organizations' business operations. Dr. Zent's extensive experience spans more than 25 years. He directed the overall operation of the Maricopa County Regional Behavioral Health Authority as Chief Executive Officer for more than six years. He also was Chief Executive Officer of the Community Partnership of Southern Arizona where he helped develop and later manage the public sector behavioral health system for Pima County and Southeastern Arizona. Previous to that, he served as Executive Director of the Southeastern Arizona Behavioral Health Services, Inc. and earlier worked at La Frontera and the State of Arizona’s Division of Behavioral Health. During his career, he has introduced innovative recovery-oriented programs and cultural competency programs, advocated for resources and positive changes and fostered positive provider relations in the behavioral healthcare field. Dr. Zent is a fourth generation Arizonan and long-time resident of both Phoenix and Tucson. CONTACT

Michael R. Zent, Ph.D., CEO of Jewish Family & Children's ServiceMark Callesen, M.D.
Chief Medical Officer
Dr. Mark Callesen has been the Chief Medical Officer for JFCS since 1999 and works as part of a multi-disciplinary treatment team and participates in determining the clinical program and services needed. Dr. Callesen trained at the University of California and completed his Fellowship in Child and Adolescent Psychiatry at the Medical College of Wisconsin. Dr. Callesen is Board Certified in Child and Adolescent Psychiatry as well as Adult Psychiatry by the American Board of Psychiatry and Neurology. Dr. Callesen also serves as the Chief Medical Officer for Quality Care Network. Dr. Callesen has been a practicing Child, Adolescent and Adult Psychiatrist for 25 years. Dr. Callesen provides clinical leadership and supervision to the medical staff.  CONTACT  

Michael R. Zent, Ph.D., CEO of Jewish Family & Children's ServiceJavier Favela, BS

Javier Favela was appointed to Chief Financial Officer for Jewish Family & Children’s Service (JFCS) in March 2010 and Chief Operating Officer in early 2013. Javier has a Bachelor’s Degree in Accountancy from Arizona State University. Javier began his career with JFCS in June 2002 and left JFCS for a period to work for Cronstrom, Osuch & Company, P.C. (later acquired by Larson Allen LLP) specializing in auditing services for nonprofit organizations, government entities and school systems. Javier returned to JFCS in 2005. As the CFO and COO, Javier is responsible for all financial operations of the company including contracting, budgeting, cash flow management, financial and strategic planning, business development, and all financial management of JFCS’ subsidiaries. Javier also serves the as the CFO for TOPAZ Information, LLC and oversees sales, contracting and finance. CONTACT

Michael R. Zent, Ph.D., CEO of Jewish Family & Children's ServiceCarol Felton, BA
Executive Director of Human Resources

Carol has over 20 years in Human Resources Management and Operational Management experience in the behavioral health field as an HR Professional. Carol began her career at JFCS in 2006 and is currently the Executive Director of HR. Carol provides executive-level vision, strategy, innovation and leadership for human resources and oversees all human resources functions and disciplines including organizational development, professional development, wellness, compensation, benefits, employee relations, personnel policies, performance management, talent management, employment, recruitment, diversity initiatives and employee retention programs. CONTACT

    Michael R. Zent, Ph.D., CEO of Jewish Family & Children's Service

Frank Jacobson, MFA
V.P. of Marketing & Development

Frank joined Jewish Family & Children’s Service (JFCS) in 2009 as the VP of Marketing and Development. Frank is responsible to provide direction and management of major donor solicitation, institutional fundraising, planned giving, and special events to support an endowment and capital expansion. Frank has more than 30 years experience working with nonprofits and municipalities in the areas of management, fund raising, strategic planning, public affairs, working with boards, and public officials. Frank served as founding President and Chief Executive Officer of the Scottsdale Cultural Council for nearly two decades (1987-2006). Frank worked collaboratively under the Cultural Council’s Board of Trustees, fostered a positive and supportive relationship with the City Council and City Management, served on numerous civic boards and committees including the Scottsdale Area Chamber of Commerce and Scottsdale Convention and Visitors Bureau. With an MFA in Directing from Boston University College of Fine Arts and a BA in Speech and Theater from the University of Wisconsin, Frank taught drama at the university level and managed a local repertory theater company. Prior to moving to Scottsdale, he managed arts, sports and convention facilities for the City and County of Denver’s Division of Theatres and Arenas, served as Executive Director for the Arvada Center for the Arts and Humanities, and worked in management and programming for the Western States Arts Federation. 

Michael R. Zent, Ph.D., CEO of Jewish Family & Children's ServiceMartha Miller
Director of Quality Improvement & Compliance
Martha has more than 25 years’ experience in the Behavioral Health field. Martha began her career at JFCS in 1988 and has effectively held several positions within JFCS. Martha currently serves as the Director of Quality Improvement and Compliance and is responsible for compliance of Federal, State, Council on Accreditation, HIPAA regulations and policies and procedures. Martha is also responsible for the development and improvement of effective quality and compliance reviews and for resolution processes to ensure the organization is alerted to potential adverse effects on the customer, company image/reputation and/or the business. Martha has led the agency to a successful accreditation from the Council on Accreditation (COA). In 2007, Martha received a Vice President Distinguished Service award for her dedication and valued service to JFCS. CONTACT
Michael R. Zent, Ph.D., CEO of Jewish Family & Children's ServiceKevin Rhode, MBA, PMP
Director of Information Technology
Kevin has more than 22 years of experience in Project Management and Information Technology. Kevin began his career at JFCS in June of 2009. Kevin is responsible for oversight, long-term strategic goals and short-term tactical plans in managing and maintaining all aspects of information technology for JFCS. Kevin’s background in application development, quality management, and project management within the information technology field allows him to provide broad scale guidance in improving JFCS information technology based processes. Kevin’s focus is to ensure business requirements, needs, and service levels are met for all JFCS information technology projects. CONTACT

Michael R. Zent, Ph.D., CEO of Jewish Family & Children's ServiceEleanor Schwartzberg, MC, LPC
Vice President of Older Adults and Jewish Community Services
Ellie has 33 years of geriatric experience. She began her career at Jewish Family & Children’s Service (JFCS) in 1980 as the Director of the Osborn Senior Center. From that position she became the Coordinator of Jewish Family Life Education, and in 1985 was promoted to Director of Older Adult Services, where she has been overseeing the Older Adult programs for the past 25 years. Ellie is a Licensed Professional Counselor through the State of Arizona, and has a Master’s Degree in Counseling from Arizona State University. She also has a two-year certificate in Family Therapy from the Post Graduate Institute for Family Therapy. Her undergraduate degree in Education was completed at Syracuse University. CONTACT

Michael R. Zent, Ph.D., CEO of Jewish Family & Children's ServiceLinda Scott, MSW
Vice President of Child & Family Solutions
Linda Scott has been with JFCS since 1994. Her career in public non-profit social work began in 1983 with a baccalaureate degree from the School of Social Work at Michigan State University. Linda obtained her Master of Social Work from the University of Michigan in 1989. Linda’s experience spans direct care, supervision, program development and management. Her clinical experience began with several years of psychosocial rehabilitation and crisis work, and expanded into family therapy grounded in client-centered principles. She has developed and implemented behavioral health programming for children, adults, and adults with serious mental illness. Linda also served as project manager for the development and implementation of an integrated electronic medical record knowledge base. Linda is committed to the outreach to minority communities and to bring service to the under-served. She is additionally skilled at collaboration, building relationships with stakeholders, and at coaching and training staff. Linda currently serves on the Board of Directors for the Arizona Council of Human Service Providers and chairs the Child Welfare Sub-Committee. She has also served on the Steering Committee for the Senior Leadership Conference of the Alliance for Children and Families. Linda has spent her work life in the public behavioral health system because that is where her career heart lives. The rest of her heart, time, and energy are reserved for her family, friends, and the outdoors.  CONTACT
MaryJo Whitfield
MSW, Vice President of Behavioral Health
Mary Jo Whitfield was named Vice President of Behavioral Health in July 2006. She has more than 30 years experience working in the field of Behavioral Health and is highly skilled in developing, implementing and managing programs that serve Medicaid eligible children, families and adults with general mental health and substance abuse disorders, persons with serious mental illness and youth ages 16 – 21. She has also worked extensively in minority communities to increase the provision of services to those populations that are underserved. Prior to joining JFCS, Ms. Whitfield held the position of Chief Clinical Officer for ValueOptions, the Regional Behavioral Health Authority for Maricopa County at that time, where she ran the operations of the adult clinics serving persons with serious mental illness and directed the areas of Clinical Administration, Children’s Services, Program Development, Program Management and Crisis Services. Currently, Ms. Whitfield is collaborating on a project to develop and implement integrated health care in Maricopa County. She also is taking part in the start-up phase of a Maricopa County based program focusing on children ages 0 – 5 who are part of the foster care system. Ms. Whitfield holds a Master of Social Work degree from the University of Arizona and a Bachelor of Social Work degree from the University of Nevada, Las Vegas. She is a member of the Maricopa County Education Service Agency Youth Transition Advisory Council (MYTAC), Maricopa Health Centers Governing Council, and sits on the Partners in Recovery Governing Team board.  CONTACT





JFCS 2014 Annual Community Report

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