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Integrated Health Services

What is Integrated Healthcare?

It is the systematic coordination of integrating mental health, substance abuse, and primary care services when caring for people with multiple healthcare needs.

People with mental and substance abuse disorders may die decades earlier than the average person — mostly from untreated and preventable chronic illnesses like hypertension, diabetes, obesity, and cardiovascular disease that are aggravated by poor health habits such as inadequate physical activity, poor nutrition, smoking, and substance abuse. Barriers to primary care, coupled with challenges in navigating complex healthcare systems have been a major obstacle to care.

At the same time, primary care settings have become the gateway to the behavioral health system, and primary care providers need support and resources to screen and treat individuals with behavioral and general healthcare needs.

Integrated Health at JFCS

At our integrated health care centers, new clients fill out a health risk assessment (HRA), which requests information about their physical activity levels, social activities, cholesterol and glucose levels, and other health information. After reviewing a client's HRA, our clinical staff are assigned to work with the client to establish health goals and act as a support system. Goals may be a simple as focusing on eating breakfast three times a week or increasing physical activity. We start small and meet the client where they're at. Depending on the client's needs, our staff also help connect clients to community resources, talk them through medical procedures, find them a doctor or dentist, go to appointments with them, help them stay on AHCCCS, and even provide food boxes.

We now offer Telehealth Appointments!

In order to provide a better patient experience, we have transitioned to utilizing a new virtual visit platform called "OTTO." More information can be found below.

The health and safety of JFCS clients, staff and volunteers is our highest priority. It is our goal to continue to provide you services with as little interruption to your care as possible. In order to provide social distancing options, we are now offering our clients the ability to receive routine care from JFCS health professionals through a video connection on their smartphones in the comfort of their own home. These are also known as “telehealth appointments”.

JFCS can provide a virtual visit for the following services:

  • Intake and assessment
  • Psychiatric evaluation
  • Medication monitoring
  • Counseling
  • Primary Care Services

Please call 602.256.0528 to schedule your appointment.

We accept all AHCCCS Health Plans, serving children, adolescents, families, adults and older adults.


A final aspect of the program is education. Many clients are stuck in what is called the symptom cycle. If they suffer from depression, the may struggle to focus on eating well and exercising to reduce symptoms of diabetes. And an inability to control a chronic condition like diabetes can feed a person's depression. In addition to working with doctors to treat the client's physical and mental health needs, JFCS has implemented a six-week chronic disease self-management class that helps people manage their particular condition. These 6-week classes are taught in a supportive group setting and focus on nutrition, exercise, health management, decision making, and goal setting.

FCS Peer Navigator, Kelly Purnell pictured here with a program participant.
JFCS Peer Navigator, Kelly Purnell (left) pictured here with a program participant.

How to Get Services With Integrated Health for Mental Health or Substance Use Disorder Treatment

JFCS has Block Grant Funding specifically allocated to provide services to children that are in need of substance use disorder treatment or mental health treatment that is not otherwise covered by T19/T21 funding. Clients can be served by these funds while awaiting a determination of TXIX/XXI. You must meet certain requirements to be eligible for Block Grant funding, please call for more information 602-256-0528

Cómo obtener servicios de Integrated Health para la salud mental o el tratamiento de trastornos por uso de sustancias

JFCS tiene Financiación de la Beca Block específicamente asignado para proporcionar servicios a niños que necesitan tratamiento para el trastorno por consumo de sustancias o tratamiento de salud mental que no está cubierto de otra manera por la financiación T19/T21. Los clientes pueden ser atendidos por estos fondos mientras esperan una determinación de TXIX/XXI. Usted debe cumplir con ciertos requisitos para ser elegible para el financiamiento de la Beca Block, por favor llame para más información 602-256-0528